{"id":548,"date":"2017-05-02T10:32:18","date_gmt":"2017-05-02T14:32:18","guid":{"rendered":"https:\/\/www.desormeau.com\/?p=548"},"modified":"2023-04-15T16:00:56","modified_gmt":"2023-04-15T20:00:56","slug":"participez-a-notre-amelioration-continue","status":"publish","type":"post","link":"https:\/\/www.desormeau.com\/fr\/participez-a-notre-amelioration-continue\/","title":{"rendered":"Participez \u00c0 Notre Am\u00e9lioration Continue !"},"content":{"rendered":"

Notre service \u00e0 la client\u00e8le a obtenu un taux de r\u00e9ussite de 99.6%.<\/b>
\nCette ann\u00e9e, Desormeau entame le passage vers la nouvelle version 2015 de son syst\u00e8me de management de qualit\u00e9 ISO 9001. Gr\u00e2ce \u00e0 cette mise \u00e0 niveau g\u00e9r\u00e9e par notre directeur qualit\u00e9, tous les d\u00e9partements de l\u2019entreprise sont mis \u00e0 contribution dans l\u2019atteinte de nos objectifs qualit\u00e9 et conformit\u00e9.<\/p>\n

Voici les mesures mises en place qui nous font progresser :<\/b><\/p>\n

\u2022 Revue de contrat<\/p>\n

\u2022 Analyse des suggestions de la client\u00e8le suite au sondage satisfaction disponible dans nos infolettres et sur notre site web dans la section \u00ab Services \u00bb<\/p>\n

\u2022 Plan d\u2019action pour r\u00e9pondre aux insatisfactions et erreurs<\/p>\n

Nous savons qu\u2019il y a toujours place \u00e0 l\u2019am\u00e9lioration alors\u2026<\/b><\/p>\n

PARTAGEZ-NOUS VOTRE SATISFACTION<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Notre service \u00e0 la client\u00e8le a obtenu un taux de r\u00e9ussite de 99.6%. Cette ann\u00e9e, Desormeau entame le passage vers la nouvelle version 2015 …<\/p>\n","protected":false},"author":3,"featured_media":549,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1814],"tags":[],"class_list":["post-548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-autre"],"acf":[],"yoast_head":"\nAm\u00e9lioration continue | Nouvelles | Industries Desormeau<\/title>\n<meta name=\"description\" content=\"Partagez votre satisfaction envers Industries Desormeau. 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