{"id":1091,"date":"2017-05-02T13:07:06","date_gmt":"2017-05-02T17:07:06","guid":{"rendered":"https:\/\/www.desormeau.com\/?p=1091"},"modified":"2023-08-06T16:13:41","modified_gmt":"2023-08-06T20:13:41","slug":"participate-in-our-continuous-improvement","status":"publish","type":"post","link":"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/","title":{"rendered":"Participate in our continuous improvement!"},"content":{"rendered":"

Our customer service department achieved a success rate of 99.6%.<\/b>
\nThis year, Desormeau is moving to the new 2015 version of its ISO 9001 quality management system. Through this update under the direction of our quality manager, all departments of the company are involved in achieving our quality and conformity objectives.<\/p>\n

Here are the measures put in place that are making us progress :<\/b><\/p>\n

\u2022 Contract review<\/p>\n

\u2022 Analysis of customer suggestions following the satisfaction survey available in our newsletters and on our website in the \u00ab Services \u00bb section<\/p>\n

\u2022 Action plan to address dissatisfaction and errors<\/p>\n

We know there is always room for improvement, so….<\/b>
\nSHARE YOUR SATISFACTION<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Our customer service department achieved a success rate of 99.6%. This year, Desormeau is moving to the new 2015 version of its ISO 9001 …<\/p>\n","protected":false},"author":3,"featured_media":550,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1815],"tags":[],"class_list":["post-1091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-other-en"],"acf":[],"yoast_head":"\nContinuous Improvement | News | Desormeau Industries<\/title>\n<meta name=\"description\" content=\"Share your satisfaction with Desormeau Industries. Supplier of screws and bolts, with more than 50,000 products in inventory for 50 years. Bolts distributor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Continuous Improvement | News | Desormeau Industries\" \/>\n<meta property=\"og:description\" content=\"Share your satisfaction with Desormeau Industries. Supplier of screws and bolts, with more than 50,000 products in inventory for 50 years. Bolts distributor.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/\" \/>\n<meta property=\"og:site_name\" content=\"Desormeau\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-02T17:07:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-06T20:13:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.desormeau.com\/app\/uploads\/2021\/08\/25-frimage.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"222\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Julie Bourret\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Desormeau\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/\"},\"author\":{\"name\":\"Julie Bourret\",\"@id\":\"https:\/\/www.desormeau.com\/en\/#\/schema\/person\/902a5b573915e66a7bfade7a0af6d328\"},\"headline\":\"Participate in our continuous improvement!\",\"datePublished\":\"2017-05-02T17:07:06+00:00\",\"dateModified\":\"2023-08-06T20:13:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/\"},\"wordCount\":106,\"publisher\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.desormeau.com\/app\/uploads\/2021\/08\/25-frimage.jpg\",\"articleSection\":[\"Other\"],\"inLanguage\":\"en-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/\",\"url\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/\",\"name\":\"Continuous Improvement | News | Desormeau Industries\",\"isPartOf\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.desormeau.com\/en\/participate-in-our-continuous-improvement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.desormeau.com\/app\/uploads\/2021\/08\/25-frimage.jpg\",\"datePublished\":\"2017-05-02T17:07:06+00:00\",\"dateModified\":\"2023-08-06T20:13:41+00:00\",\"description\":\"Share your satisfaction with Desormeau Industries. 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